Cadence for Automotive

From first inquiry to long-term customer.

Respond to every inbound lead in seconds, book the appointment, and keep the relationship active long after the sale.

Lead→Respond→Qualify→Appointment→Purchase→Follow-up→Retention

Capabilities

What teams run in Cadence

Lead response

Instant engagement across SMS, chat, email, and voice from every lead source.

Appointment scheduling

Move conversations into booked showroom and service appointments.

Sales follow-up

Automated, personalized follow-up sequences that stop when a human replies.

Customer communication

One thread per customer across sales, service, and support.

Retention

Service reminders, trade-in timing, and re-engagement campaigns.

Team performance

Response times, conversion rates, and pipeline movement by rep and store.

In the product

Context, conversation, and the next action in one record.

Cadence keeps the customer relationship moving with the record, the conversation history, and the recommended next step in the same place.

Customer record

Updated 3 min ago

Contact

Jessica Pearson

Type

Refinance

Amount

$412,000

Owner

M. Alvarez

Pipeline

Retail · Qualification

Application

Step 2 of 6

LeadEngagedQualifiedApplicationClosed

Record

ContactJessica Pearson
OpportunityRefinance · $412,000
StageQualification
WorkflowRefinance nurture

Cadence AI · in record

Intent detected: high. Borrower confirmed interest and asked about documentation twice in 24 hours.

Send document checklistRecommended
Book 2:00 PM callbackSuggested
Advance to ApplicationSuggested

Ready to know what happens next?

See how Cadence can bring customer relationships, conversations, AI, and automation into one intelligent CRM.